HRSG Services

Our knowledge of Heat Recovery Steam Generators (HRSGs) is built upon a diverse installed base of around a thousand steam generators. We tailor solutions to the unique needs of each customer and provide services ranging from changing operations and reducing emissions to preparing for the future, such as changing from natural gas to hydrogen as fuel. We offer our services for both NEM- and other OEM-made units, including inspections, replacements, performance improvements and complete rejuvenation.

Download the HRSG Services brochure.

Service Support

Core benefits of our HRSG expertise

✓ Optimization of HRSG-operation
✓ Service for HRSG-equipment from all OEMs
✓ Lower cost for predictive and corrective HRSG-services
✓ Improvement of long term HRSG-availability and -performance
✓ Tailor-made solutions to any issues which may arise in the field during HRSG-operation

HRSG Services Portfolio

Engineering Services and Consultancy
General and Customized Inspections
Refurbishments and Modifications
Spare Parts
Service Agreements

Engineering Services and Consultancy

NEM provides engineering services, according to the highest standards, for both NEM-supplied HRSGs as well as for existing installations originating from any other OEM. Some special features with regards to our engineering and consultancy services are:

Thermal calculations, resulting in recommendations of changes in your existing system operation
Thermal calculations for allowance of gas turbine upgrades, including existing boiler review
Calculations for remaining lifetime of existing installations
Dynamic real-life simulations
Flow modeling
Basic or even detailed design of your boiler modifications

Technical Advisory Services
Apart from our defined inspection levels, NEM also offers a range of high-quality technical advisory services.

This services portfolio includes:

Technical Field Advices
Tool container for quick response at an unwanted shutdown
Operational support
Maintenance support
Boiler water treatment and water chemistry advice
Mechanical advice
Material advice
Root cause analysis
Repair and alteration know-how

Engineering Services and Consultancy HRSG NEM Energy

General and Customized Inspections

Within the portfolio of Boiler Services advanced inspections adds new values to the changing market.

Our inspection philosophy and inspection approach is based upon safeguarding the integrity of the HRSG unit.

We provide time-based inspections such as Level I, Level II and Level III to verify the condition of the HRSG unit within an inspection interval. The interval is often determined by the Client Third Party Inspectorate.

General and Customized Inspections NEM Energy HRSG

Refurbishments and Modifications

As part of the service portfolio, NEM offers a wide range of possibilities in the field of refurbishments and modifications.

These services include, but are not limited to:

Replacement of HRSG harps
Refurbishment of (direct-fired) boilers
Refurbishment of exhaust & diverters
Fabrication and supply of valves, instrumentation, and other various equipment
Technical field advice and supervision on installation

Refurbishments and Modifications HRSG NEM Energy

Spare Parts

NEM supplies spare parts for new HRSGs as well as for existing NEM installations.

We keep the full delivery stream of spare parts within our own hands, including purchasing, expediting, transportation, and storage, and even the applicable QC controls.

Due to the fact that we can execute all these activities in-house, NEM is able to supply spare parts against competitive overall costs and delivery times.

Service Agreements

We understand today’s changing market and the need of safeguarding customer’s boiler units. A proven method is a Service Agreement as we believe in long-term relationships with our customers.

Together with the customer, NEM makes a complete overview of the expected services in the following year. This overview is concluded in the service agreement. The service agreement can contain expected services on inspections, HRSG-related services and/or spare parts. At the end of the year, the actual used services are evaluated.

Added value for NEM’s service agreements:

Clear overview of expected costs with regards to HRSG maintenance
Lower costs for preventive and corrective HRSG services
Improvement of long-term HRSG availability and performance

Long-term Service Agreements

The basis of our service management portfolio is the HRSG periodic inspection program which can be tailored to your specific inspection requirements and planning. Our inspection program contributes to reducing the risk of non-scheduled outages, as well as the costs for preventive and corrective measures. A well-serviced HRSG supports the highest possible availability and performance of your asset.

Our long-term service agreement program includes:

Spare part management, including replacement of spare parts and repair services
Engineering services
Integrated plant outage management
Inspection services
Lifetime monitoring and trending
Availability guarantees

NEM provides their customers with a complete range in HRSG-related inspection services and spare parts. As a customer, you are guaranteed that your installed HRSG is inspected on a yearly basis. By doing additional checks, the HRSG is maintained in a correct manner.

Spare Parts Long term Service Agreements NEM Energy

Torsten Smidt - Director Business Unit Aftermarket Services - NEM Energy

Torsten Schmidt
Business Unit Director Aftermarket Services

Would you like to learn more about our Aftermarket Services or discuss how we can support your operations? Feel free to reach out to the Director of our Aftermarket Services Business Unit – we’re here to help and happy to answer any questions you may have.

Send Email